{"id":286,"date":"2021-05-15T06:55:33","date_gmt":"2021-05-15T04:55:33","guid":{"rendered":"https:\/\/www.jcomnet.it\/?page_id=286"},"modified":"2022-04-01T11:58:50","modified_gmt":"2022-04-01T09:58:50","slug":"segnala-un-guasto","status":"publish","type":"page","link":"https:\/\/www.jcomnet.it\/home\/segnala-un-guasto\/","title":{"rendered":"Segnala un guasto"},"content":{"rendered":"<div id=\"slider_6ad6244ea9f23\" class=\"slider_instance\" style=\"position: relative;\" data-options=\"{&quot;id&quot;:1,&quot;name&quot;:&quot;slider 1&quot;,&quot;instanceName&quot;:&quot;GUASTO&quot;,&quot;date&quot;:&quot;2021-05-19 05:45:03&quot;,&quot;status&quot;:&quot;published&quot;,&quot;layerWidth&quot;:&quot;80%&quot;,&quot;layerHeight&quot;:&quot;100%&quot;,&quot;shadow&quot;:&quot;off&quot;,&quot;mode&quot;:&quot;webgl&quot;,&quot;initialSlide&quot;:0,&quot;grabCursor&quot;:true,&quot;stopOnLastSlide&quot;:false,&quot;showSlidesRandomOrder&quot;:false,&quot;preloadFirstSlide&quot;:false,&quot;responsive&quot;:true,&quot;ratio&quot;:2,&quot;forceResponsive&quot;:false,&quot;fullscreen&quot;:false,&quot;forceFullscreen&quot;:false,&quot;width&quot;:1000,&quot;height&quot;:550,&quot;layerStarOnTransitionStart&quot;:false,&quot;autoplay&quot;:{&quot;enable&quot;:true,&quot;delay&quot;:3000,&quot;progress&quot;:false,&quot;pauseOnHover&quot;:false,&quot;reverseDirection&quot;:false},&quot;buttons&quot;:{&quot;pauseVisible&quot;:true,&quot;muteVisible&quot;:true},&quot;resetVideos&quot;:false,&quot;videoAutoplay&quot;:true,&quot;navigation&quot;:{&quot;enable&quot;:true,&quot;style&quot;:&quot;effect5&quot;},&quot;keyboard&quot;:{&quot;enable&quot;:true},&quot;wheelNavigation&quot;:{&quot;enable&quot;:false,&quot;stopOnLast&quot;:false,&quot;interval&quot;:2000},&quot;pagination&quot;:{&quot;enable&quot;:true,&quot;style&quot;:&quot;effect1&quot;,&quot;clickable&quot;:true,&quot;dynamicBullets&quot;:false,&quot;opacity&quot;:&quot;1&quot;,&quot;width&quot;:&quot;8px&quot;,&quot;height&quot;:&quot;8px&quot;,&quot;border&quot;:&quot;none&quot;,&quot;borderRadiusActive&quot;:&quot;0px&quot;,&quot;boxShadowActive&quot;:&quot;none&quot;,&quot;opacityActive&quot;:&quot;1&quot;,&quot;widthActive&quot;:&quot;11px&quot;,&quot;heightActive&quot;:&quot;11px&quot;,&quot;borderActive&quot;:&quot;none&quot;},&quot;thumbs&quot;:{&quot;enable&quot;:false,&quot;position&quot;:&quot;bottom&quot;,&quot;thumbWidth&quot;:100,&quot;thumbHeight&quot;:60,&quot;spaceAround&quot;:3,&quot;spaceBetween&quot;:3,&quot;outsideSlider&quot;:true,&quot;centered&quot;:true},&quot;hashNavigation&quot;:{&quot;enable&quot;:false},&quot;loading&quot;:{&quot;fadeEffect&quot;:true,&quot;backgroundColor&quot;:&quot;#FFFFFF&quot;,&quot;color&quot;:&quot;#262626&quot;,&quot;style&quot;:&quot;style2&quot;},&quot;lightbox&quot;:{&quot;backgroundColor&quot;:&quot;#000000F2&quot;,&quot;closeColor&quot;:&quot;#FFFFFF&quot;},&quot;slides&quot;:[{&quot;src&quot;:&quot;https:\\\/\\\/www.jcomnet.it\\\/home\\\/wp-content\\\/uploads\\\/2021\\\/05\\\/Internet-fibra-connessione.jpeg&quot;,&quot;thumbSrc&quot;:&quot;https:\\\/\\\/www.jcomnet.it\\\/home\\\/wp-content\\\/uploads\\\/2021\\\/05\\\/Internet-fibra-connessione-300x200.jpeg&quot;,&quot;transitionEffect&quot;:&quot;slide&quot;,&quot;direction&quot;:&quot;left&quot;}],&quot;fullscreenTablet&quot;:false,&quot;fullscreenMobile&quot;:false,&quot;forceFullscreenMobile&quot;:false,&quot;forceFullscreenTablet&quot;:false,&quot;widthMobile&quot;:1000,&quot;widthTablet&quot;:1000,&quot;heightMobile&quot;:550,&quot;heightTablet&quot;:550,&quot;responsiveMobile&quot;:true,&quot;responsiveTablet&quot;:true,&quot;forceResponsiveMobile&quot;:false,&quot;forceResponsiveTablet&quot;:false,&quot;layerWidthMin&quot;:&quot;600px&quot;,&quot;rootFolder&quot;:&quot;https:\\\/\\\/www.jcomnet.it\\\/home\\\/wp-content\\\/plugins\\\/transition-slider-lite\\\/&quot;}\"><\/div>\n<hr \/>\n<p>L&#8217;Assistenza tecnica \u00e8 attiva <strong>dal luned\u00ec al venerd\u00ec dalle ore 09:00 alle 13:00 e dalle ore 14:00 alle 19:00, escluso i festivi<\/strong> (tranne per\u00a0servizi di assistenza <a href=\"https:\/\/www.jcomnet.it\/assistenza-tecnica\/\">PREMIUM<\/a> o\u00a0<a href=\"https:\/\/www.jcomnet.it\/assistenza-tecnica\/\">EXCLUSIVE<\/a>)<\/p>\n<hr \/>\n<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-285\"><form id=\"wpforms-form-285\" class=\"wpforms-validate wpforms-form\" data-formid=\"285\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/home\/wp-json\/wp\/v2\/pages\/286\" data-token=\"3a785bc1d4673600c522eb9c657febc9\" data-token-time=\"1792418894\"><noscript class=\"wpforms-error-noscript\">Abilita JavaScript nel browser per completare questo modulo.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-285-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\" for=\"wpforms-285-field_0\">Nome e Cognome <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-285-field_0\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][0]\" placeholder=\"Mario Rossi\" required><\/div><div id=\"wpforms-285-field_3-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-285-field_3\">Codice Identificativo Utenza <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-285-field_3\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][3]\" placeholder=\"JN***** (\u00e8 indicato nella fattura)\" required><\/div><div id=\"wpforms-285-field_12-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-285-field_12\">Telefono <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-285-field_12\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][12]\" placeholder=\"333 1234567\" required><\/div><div id=\"wpforms-285-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-285-field_1\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-285-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"mariorossi@lamiaemail.com\" spellcheck=\"false\" required><\/div><div id=\"wpforms-285-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-285-field_5\">Tipo di guasto <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-285-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" placeholder=\"Indicaci il problema riscontrato\" required><\/div><div id=\"wpforms-285-field_6-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-285-field_6\">Localit\u00e0<\/label><input type=\"text\" id=\"wpforms-285-field_6\" class=\"wpforms-field-large\" name=\"wpforms[fields][6]\" placeholder=\"Da indicare in caso di CPE TWIN (Seconda antenna)\" ><\/div><div id=\"wpforms-285-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-285-field_2\">Informazioni utili <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-285-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"Spiegaci cosa \u00e8 successo al fine di poter risolvere il problema nel minor tempo possibile.\" required><\/textarea><\/div><div id=\"wpforms-285-field_8-container\" class=\"wpforms-field wpforms-field-gdpr-checkbox\" data-field-id=\"8\"><label class=\"wpforms-field-label wpforms-label-hide\">Autodiagnosi <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-285-field_8\" class=\"wpforms-field-required\"><li class=\"choice-1\"><input type=\"checkbox\" id=\"wpforms-285-field_8_1\" name=\"wpforms[fields][8][]\" value=\"Confermo di aver effettuato le operazioni indicate nella scheda di\u00a0&lt;a href=&quot;https:\/\/www.jcomnet.it\/autodiagnosi&quot;&gt;AUTODIAGNOSI IMPIANTO&lt;\/a&gt;\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-285-field_8_1\">Confermo di aver effettuato le operazioni indicate nella scheda di\u00a0<a href=\"https:\/\/www.jcomnet.it\/autodiagnosi\">AUTODIAGNOSI IMPIANTO<\/a> <span class=\"wpforms-required-label\">*<\/span><\/label><\/li><\/ul><\/div><div id=\"wpforms-285-field_9-container\" class=\"wpforms-field wpforms-field-gdpr-checkbox\" data-field-id=\"9\"><label class=\"wpforms-field-label wpforms-label-hide\">Manomissione <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-285-field_9\" class=\"wpforms-field-required\"><li class=\"choice-1\"><input type=\"checkbox\" id=\"wpforms-285-field_9_1\" name=\"wpforms[fields][9][]\" value=\"Dichiaro che non \u00e8 stata commessa alcuna manomissione\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-285-field_9_1\">Dichiaro che non \u00e8 stata commessa alcuna manomissione <span class=\"wpforms-required-label\">*<\/span><\/label><\/li><\/ul><div class=\"wpforms-field-description\">Per manomissione si intende l'inversione di cavi, il reset del router, la modifica della password wifi, l'installazione di apparati tipo Wifi Extender e\/o similari.<\/div><\/div><div id=\"wpforms-285-field_10-container\" class=\"wpforms-field wpforms-field-gdpr-checkbox\" data-field-id=\"10\"><label class=\"wpforms-field-label wpforms-label-hide\">costi intervento <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-285-field_10\" class=\"wpforms-field-required\"><li class=\"choice-1\"><input type=\"checkbox\" id=\"wpforms-285-field_10_1\" name=\"wpforms[fields][10][]\" value=\"Sono consapevole che in caso di manomissione potrebbero venirmi addebitati costi d&#039;intervento\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-285-field_10_1\">Sono consapevole che in caso di manomissione potrebbero venirmi addebitati costi d'intervento <span class=\"wpforms-required-label\">*<\/span><\/label><\/li><\/ul><\/div><div id=\"wpforms-285-field_11-container\" class=\"wpforms-field wpforms-field-gdpr-checkbox\" data-field-id=\"11\"><label class=\"wpforms-field-label wpforms-label-hide\">Accettazione GDPR <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-285-field_11\" class=\"wpforms-field-required\"><li class=\"choice-1\"><input type=\"checkbox\" id=\"wpforms-285-field_11_1\" name=\"wpforms[fields][11][]\" value=\"Confermo di aver letto e di accettare i termini e le condizioni del GDPR\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-285-field_11_1\">Confermo di aver letto e di accettare i termini e le condizioni del GDPR <span class=\"wpforms-required-label\">*<\/span><\/label><\/li><\/ul><div class=\"wpforms-field-description\">Dichiaro di aver preso visione dell'informativa ai sensi dell'art. 13 del Regolamento CE 27 aprile 2016, n.2016\/679\/UE, circa il trattamento dei dati personali raccolti con la presente richiesta e, in particolare, che tali dati saranno trattati, anche mediante sistemi automatizzati, esclusivamente per lo svolgimento delle funzioni per le quali la presente richiesta viene resa, e di acconsentire, ai sensi dell'art. 6 e 7 del predetto Regolamento, al trattamento dei propri dati personali, svolto con le modalit\u00e0 e per le finalit\u00e0 sopra indicate ed in conformit\u00e0 alle norme legislative e regolamentari vigenti e applicabili. <\/div><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v2\" ><div class=\"g-recaptcha\" data-sitekey=\"6LdZxNUaAAAAAGWn6mrNqEbkX5yX6xXZqxVe2ne9\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-recaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"285\"><input type=\"hidden\" name=\"wpforms[time_token]\" value=\"1792418894.2b7562c0c7a6df5ebb7995d4464685c7e36b13ed57b9640795a97260e32cb249\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.jcomnet.it\/home\/wp-json\/wp\/v2\/pages\/286\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-285\" class=\"wpforms-submit\" data-alt-text=\"Invio in corso...\" data-submit-text=\"Invia\" aria-live=\"assertive\" value=\"wpforms-submit\">Invia<\/button><\/div><\/form><\/div>  <!-- .wpforms-container -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"full-width","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"on","_joinchat":[],"footnotes":""},"class_list":["post-286","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.jcomnet.it\/home\/wp-json\/wp\/v2\/pages\/286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jcomnet.it\/home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jcomnet.it\/home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jcomnet.it\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jcomnet.it\/home\/wp-json\/wp\/v2\/comments?post=286"}],"version-history":[{"count":13,"href":"https:\/\/www.jcomnet.it\/home\/wp-json\/wp\/v2\/pages\/286\/revisions"}],"predecessor-version":[{"id":667,"href":"https:\/\/www.jcomnet.it\/home\/wp-json\/wp\/v2\/pages\/286\/revisions\/667"}],"wp:attachment":[{"href":"https:\/\/www.jcomnet.it\/home\/wp-json\/wp\/v2\/media?parent=286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}